Eligibility and Registration
ADA Paratransit Transportation Eligibility
Eligibility is determined on a case-by-case basis in accordance with the Americans with Disabilities Act (ADA). Disabled status is strictly limited to those who have limitations that prevent them from using accessible fixed route transportation. If you are found to be capable of using fixed route bus service, you will not be eligible for ADA paratransit transportation.
To request an eligibility application:
- Download the appropriate application from this web site (recommended), or
- Visit Tri Delta Transit's administrative office at 801 Wilbur Avenue in Antioch, or
- Call 1-925-706-4398 to get an application by mail (this will add 7-10 days to the application process)
- You must fully complete the application form and return it to Tri Delta Transit.
We will receive and review the application:
- You may be contacted by phone for more information
- You may be asked to come to Tri Delta Transit for a personal interview or functional evaluation.
- You will be notified by mail of your eligibility status within 21 days of receipt of your completed application and medical verification form completed by your medical provider.
- If you are certified as ADA eligible, you can travel on Tri Delta Transit's ADA paratransit transportation as well as on paratransit systems throughout the nine county Bay Area.
Senior (Age 65+) Paratransit Transportation Eligibility
If you are 65 years of age or older, you are eligible for Tri Delta Transit's Senior (Age 65+) paratransit transportation. This service is limited to Tri Delta Transit's local fixed route bus service area in Eastern Contra Costa County and is subject to ride availability. Requested rides are not guaranteed.
To request an eligibility application:
- Download the senior application from this web site (recommended), or
- Visit Tri Delta Transit's administrative office at 801 Wilbur Avenue in Antioch, or
- Call 1-925-706-4398 to get an application by mail (this will add 7-10 days to the application process)
- You must fully complete the application form and return it to Tri Delta Transit.
- You will be notified by mail of your eligibility status within 14 days of receipt of your completed application.