Once you have been notifed that you are eligible to use Tri Delta Transit's Paratransit transportation, call 925-754-3060 to schedule a ride. Ride requests may be made one to three days in advance. If you are requesting an ADA paratransit trip that goes outside Eastern Contra Costa County, we recommend that you call at least seven days in advance so we can coordinate your trip with the other providers.
When requesting a ride, please give the reservationist the following information:
After making the ride request, you will receive an automated call with your confirmed pick-up time the day before your scheduled ride.
* Please remember this is shared ride transportation. To accommodate as many ride requests as possible, an ADA paratransit confirmed pick up time may be up to one hour before or after the requested pick-up time. Senior Paratransit transportation rides are subject to ride availability and requested rides are not guaranteed.
If you schedule a trip where the arrival time is important (e.g., doctor's appointment), please give the reservationist your appointment time. This will help ensure you are picked up early enough to make it to your appointment on time.
If you schedule a trip where the arrival time is not important (e.g, grocery store), please give the reservationist the time you prefer to be picked up from your starting location.
ADA Paratransit transportation allows you to schedule rides which take you outside Eastern Contra Costa County. This means you will be required to transfer to another paratransit provider. The reservationist will make the arrangements with the other paratransit provider(s) and confirm your ride one day before the scheduled ride. We recommend that you call at least seven days in advance to schedule a regional trip so we can coordinate your trip with the other providers.
Subscription service is a convenience offered to our ADA paratransit passengers that take the same trip on a regular basis. Subscription service is pre-paid and has specific rules and limits. Typical subscription rides include those for school, jobs, dialysis, chemotherapy, and other medical treatments. Tri Delta Transit offers subscription service on a space available basis. If space is not available for subscription service, you may ask to be placed on a waiting list by calling Tri Delta Transit's Accessible Services department at 925-754-6622.
Tri Delta Transit will be operating a holiday (Sunday) schedule on the following days. Only routes 392, 393, 394 & 395 will be in service:
Please plan your trips accordingly and enjoy the holidays.
Tri Delta Transit estará operando en horario de (Domingo) en los dias siguientes. Solamente las Rutas 392, 393, 394 & 395 estarán en servicio: