Service Animals and Pets

A service animal is an animal specifically trained to assist you with necessary duties. If you travel with a service animal, you must include this information on your eligibility application.

  • Animals meeting service animal criteria may board the bus with you at any time.
  • While riding in a vehicle, the service animal is required to sit, stand, or lay on the floor of the vehicle and may not block the aisle.
  • If your service animal misbehaves, you will be asked to remove the animal from the vehicle.
  • If there are multiple occurrences of misbehavior, the animal’s riding privileges may be revoked. Examples of misbehavior include unprovoked growling or attacking passengers, the driver, or other service animals.
A guide dog sits patiently with a man at the bus stop.

Pets

Pets may board the bus with you if your pet is in a pet carrier. For safety reasons, the driver is unable to assist with carrying the pet carrier. Please let the reservationist know if you will be bringing a pet carrier when scheduling your ride.

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