ADA Eligibility Appeals

If you are found to be ineligible for ADA paratransit service and do not agree with the eligibility decision, you have the right to appeal the decision.

To appeal a decision, send a brief letter within 60 days of the notification stating your reasons for the appeal to:

Paratransit Appeals
Tri Delta Transit
801 Wilbur Avenue
Antioch, CA 94509

Within 10 days of Tri Delta Transit receiving your request for an appeal, a hearing date and time will be sent to you. Within 20 days, an appeal hearing will be held at our administrative offices, listed above. Within 30 days of the appeal hearing being held, the hearing decision will be mailed to you. The appeal panel’s decision is final. Should the process take more than 30 days from the hearing date, ADA paratransit service will be provided until the hearing decision is made.

The appeals panel consists of at least three persons, including one peer to the applicant, one medical professional, and one transit professional.

The appeals process will include a meeting between you (or someone on your behalf) and the appeals panel.

You will be given up to ten minutes to present information to the Eligibility Appeals Panel, specific to the determination of your eligibility for paratransit.

You may bring anyone you wish along to the meeting to speak on your behalf. Tri Delta Transit will provide transportation for you to and from the appeals meeting at no charge. Tri Delta Transit will also provide any necessary aids that you request at the appeals meeting, if you request them at least one week in advance.