Lost and Found
While Tri Delta Transit is not responsible for items left on the bus, we do our best to help passengers relocate lost items. This is done through our Lost & Found Department.
Lost and Found Department
If you lost an item on a Tri Delta Transit bus, use the form below to report a lost item and receive a return email confirming receipt of your claim.
If you’d rather report a lost item by phone, please call 1-925-754-6622 and follow the directory instructions.
All items turned in to Lost & Found are kept for a period of 30 days. Perishable items and those of safety concern will not be stored.
To retrieve an item from Lost & Found, you must come to Tri Delta Transit’s administrative office located at 801 Wilbur Avenue, Antioch. Found items will not be returned by mail.
Office hours: Monday – Friday: 8:00 am- 5:00 pm. Offices are closed on weekends and holidays.
IMPORTANT NOTES:
- For safety and security reasons, drivers will NOT be contacted by radio or cell phone to check for items lost on the bus.
- If the item is found, the driver will turn it into Lost & Found at the end of their shift and when the bus returns to the yard. This means that it is often NOT the same day.
- Items are retrieved from the secure Lost & Found box at the beginning of each weekday, not weekends or holidays.
- Be specific and provide as much detail as you can when describing your item. Instead of iPhone say iPhone with black case and scratch on bottom corner. Many items look exactly the same.
- You may be asked for an ID or to identify a characteristic of the item when claiming the item.
- Don’t report the same lost item more than once. Repeated claims by web and/or phone will delay returns.
- We will contact you only if a match is found for your claimed item. It may take several days for us to match your item, retrieve it and contact you.
- If we don’t contact you within two weeks, unfortunately it means that your item wasn’t recovered.
Report a Lost Item
Fill out the form below to report a lost item.