Reservations and Cancellations

Ride Reservations 1-925-754-3060

6am – 6pm daily, including holidays

Ride Cancellations 1-925-706-4382

Call the cancellation line with all ride cancellations at least one hour in advance of your ride time or you will be charged with a no-show.

The cancellation line is available 24 hours a day, 7 days a week to record your cancellation message.

Please leave the following information:

  1. Your name and pick-up address
  2. Time and date of all rides to be cancelled, including return ride if applicable

Late Cancellation/No-Show Policy

A no-show is a scheduled ride that you do not take without properly cancelling on time.

A man in a wheelchair on a computer