Weekday Routes (Mon-Fri)
200 EB
201 EB
300 EB
379 EB
380 EB
383 CW
385 EB
200 WB
201 WB
300 WB
379 WB
380 WB
383 CCW
385 WB
386 LOOP
387 EB
388 EB
389 LOOP
390 EB
391 EB
386 LOOP
387 WB
388 WB
389 LOOP
390 WB
391 WB
Saturday Routes
392 EB Saturday
393 EB Saturday
394 EB Saturday
395 Loop Saturday
392 WB Saturday
393 WB Saturday
394 WB Saturday
Sunday Routes
392 EB Sunday
393 EB Sunday
394 EB Sunday
395 Loop Sunday
392 WB Sunday
393 WB Sunday
394 WB Sunday
Other Maps and Services
System Map
BART Connection
Holiday Schedule
Community Events

Policy: Resolution of Fare Box Issues/Problems

Customers who experience a problem with the fare box on a Tri Delta Transit bus must contact Tri Delta Transit’s Administrative Office immediately or no later than 30 days of the occurrence to report the problem. Problems include:

  • credit ticket not issued
  • ticket stuck in fare box
  • ticket not issued
  • money lost in fare box
  • overpayment due to fare box malfunction

When reporting an incident with the fare box, the customer must provide:

  • Date and time of occurrence
  • Bus route and direction
  • Location of incident
  • Bus number if possible
  • What problem occurred

Tri Delta Transit staff will use all tools and procedures available to investigate and verify all claims.

Filing a fare box claim does not guarantee that a credit ticket or pass replacement will be issued.

Once a problem has been verified, Tri Delta Transit will provide the appropriate pass replacement or credit ticket only. No cash will be issued.

Problems may be reported:

  1. By Phone: 925-754-6622
  2. By Fax: 925-757-2530
  3. Online: