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How do I file a complaint or commendation?
Tri Delta Transit cares about what you think and welcomes all compliments, complaints and service suggestions. Mail comments to Tri […]
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Is there a Lost and Found?
Yes. Call 1-925-754-6622 for Lost and Found information. Found items are held for 30 days. Perishable/safety compromising items are not […]
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Do you allow animals on paratransit?
Yes. Service animals and pets are allowed. The pet must be in a pet carrier. For safety reasons, the driver […]
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Can I take my friend or family member with me?
Yes, if you are certified for ADA paratransit transportation. You must let the reservationist know that you will have companion(s) […]
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Can an attendant ride with me?
Yes, if you are certified for ADA paratransit transportation and your need for a personal care attendant is registered with […]
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How far in advance do I need to schedule my ride?
Ride requests may be made one to three days in advance. We recommend calling at least seven days in advance […]
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How long does it take to process my application for Senior (Age 65+) paratransit transportation?
You will be notified by mail of your eligibility status within 14 days of receipt of your completed application.
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What must I do to be able to use the Senior (Age 65+) paratransit transportation?
Mail your completed application to Tri Delta Transit, 801 Wilbur Avenue, Antioch, CA 94509. Paratransit applications can be downloaded from […]
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What if I do not qualify for ADA paratransit transportation?
You will receive a letter explaining why you are not eligible. The letter also will explain how you can appeal […]
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How long does it take to process my application for ADA paratransit transportation?
Once we receive your fully completed application and a medical verification form completed by your health care provider, your application […]