FAQ Category: Paratransit

  • What must I do to be able to use ADA paratransit transportation?

    Mail your completed ADA paratransit application to Tri Delta Transit, 801 Wilbur Avenue, Antioch, CA 94509. Paratransit applications can be downloaded from the website or to request an application by mail, call 1-925-706-4398.

  • Where is the service area?

    Tri Delta Transit’s ADA paratransit transportation follows the guidelines of the Americans with Disabilities Act (ADA). According to the ADA, ADA paratransit transportation must be provided within ¾ mile of a fixed route bus service. The service area is designed to be comparable to Tri Delta Transit’s fixed route bus service, providing ADA paratransit transportation…

  • If I am disabled, am I automatically eligible for ADA paratransit transportation?

    No. Only those individuals whose disabilities prevent them from using fixed route bus service, all of the time or some of the time, are eligible. This eligibility criterion comes from the Americans with Disabilities Act. All Tri Delta Transit buses are accessible, and many individuals with disabilities are able to use the fixed route bus…

  • If I have a blue DMV placard am I automatically eligible for ADA paratransit transportation?

    No. Only those individuals whose disabilities prevent them from using fixed route bus service, all of the time or some of the time, are eligible. This eligibility criterion comes from the Americans with Disabilities Act. All Tri Delta Transit buses are accessible, and many individuals with disabilities are able to use the fixed route bus…

  • Frequently Asked Questions

    We’ve anticipated some questions you may have about paratransit transportation. If you still have questions after reading the information online, please call Tri Delta Transit at 1-925-706-4398 or TTY: 1-925-754-3695.