Health & Safety

Tri Delta Transit will resume fare collection January 1, 2021

Tri Delta Transit is giving away free Clipper cards to encourage contactless fare payment.

Antioch, CA, 10/05/2020- Eastern Contra Costa Transit Authority (Tri Delta Transit) is preparing for a safe return to fare collection and front door boarding starting January 1, 2021. Tri Delta Transit paused fare collection on March 20, 2020 in response to COVID-19 health concerns. Since then, Tri Delta Transit staff members have been tirelessly working to implement safety measures that ensure the health and safety of passengers and staff. Buses have been upgraded to include driver barriers, hand sanitizer dispensers, and signs reminding passengers that masks and social distancing are required. A key goal for the transition to safe fare collection and front door boarding is to increase the number of riders using Clipper, the Bay Area’s contactless fare payment system. With Clipper, riders can pay Tri Delta Transit fares without having to handle cash, helping contain the spread of COVID-19.

As part of its effort to increase the number of riders using Clipper, Tri Delta Transit is giving away free Clipper cards—normally $3. Free Clipper cards are available through the Tri Delta Transit website, www.TriDeltaTransit.com/Clipper while supplies last. Users can add value to their Clipper cards with cash, credit cards, or bank debit cards. Clipper is accepted on major Bay Area transit systems.

Click here for details >>> (PDF)

National Health & Safety Seal of Commitment

Tri Delta Transit has earned the National Health & Safety seal of commitment. This means we are following official guidelines to protect the safety and health of passengers, employees and members of the community by implementing policies and practices that:

• Follow official guidelines from Public Health Officials and Agencies
• Keep vehicles and facilities disinfected and maintained by industry standards
• Promote informed choices by communicating timely information
• Promote physical distancing and face covers
• Advance Health First among transit employees and transit users

Service Advisory:

Tri Delta Transit Temporary Service Reduction Due to COVID-19, Effective April 19, 2020

Antioch, CA, April 14, 2020 - Due to the impact of COVID-19 and the mandated shelter-in-place order, Eastern Contra Costa Transit Authority (Tri Delta Transit) will implement a 30% reduction in service effective 04/19/2020. “This service reduction will allow us to balance our role as the lifeline transportation service provider for our community with the need to keep our riders and employees safe during this global pandemic. Instead of cutting routes, we are reducing the frequency of our regular schedule with most routes operating every hour. Many essential service employees including nurses, service workers, doctors, first responders and even our own employees rely on Tri Delta Transit to get to work. We are grateful for their commitment to keep our community safe and functioning and are doing everything we can to support them. By continuing to operate 70% of our service, Tri Delta Transit will effectively offer reliable service, ensure social distancing, and allow the community to use transit for essential services and functions.” stated Jeanne Krieg CEO.

You may preview the schedule HERE http://trideltatransit.com/covid19-schedule-changes.aspx

Time Changes: Route 201, 300, 380, 381, 387, 388, 390, 391, 392, 393, 394, and 396.

To determine which routes have been impacted, visit TriDeltaTransit.com, download the Transit App, or call our route information line at 925-754-4040. Although further changes are not foreseen, the current situation requires flexibility to meet the needs of our community. We advise all passengers to check one of these sources for specific information about planned transit trips.

ABOUT TRI DELTA TRANSIT

Tri Delta Transit provides over 2 million trips each year to a population of over 315,000 residents in the 225 square miles of Eastern Contra Costa County. They currently operate 15 local bus routes Monday – Friday, 5 local bus routes on weekends, door-to-door bus service for senior citizens and people with disabilities, on-demand rideshare services and shuttle services to community events. To learn more, visit TriDeltaTransit.com

NEWS RELEASE
FOR IMMEDIATE RELEASE

Contact: Maria Arce
Manager of Customer Service and Marketing
Tri Delta Transit
925-754-6622 ext 234

Tri Delta Transit, effective immediately a change in boarding procedures.

ANTIOCH, CA, March 20, 2020 - In response to growing concerns surrounding COVID-19, effective immediately, Eastern Contra Costa County Transit Authority (Tri Delta Transit) customers will be boarding fixed route buses through the rear door unless they require the wheelchair ramp. This will ensure social distancing. Additionally, all fares on all Tri Delta Transit buses will be free.

Industry response to the COVID-19 crisis changes hour-to-hour. Tri Delta Transit staff is working hard to make sure those traveling to essential services and jobs get the transportation they require while keeping our employees safe and healthy. “As a transit agency, it is important that we take precautions so we may continue to provide transportation services. Protecting the health and safety of our passengers and staff is our top priority.” said Chief Executive Officer Jeanne Krieg.

For updates on Tri Delta Transit service changes and response to COVID-19 visit TriDeltaTransit.com and register for text and email alerts.

ABOUT TRI DELTA TRANSIT

Tri Delta Transit provides over 3,000,000 trips each year to a population of over 250,000 residents in the 225 square miles of Eastern Contra Costa County. They currently operate 15 local bus routes Monday – Friday, 4 local bus routes on weekends, door-to-door bus service for senior citizens and people with disabilities, on-demand rideshare services and shuttle services to community events.